# 🗑️ How to Cancel a booking?

> Cancel a booking with options to notify the customer and process a refund.

> **ℹ️ Info**
>
> Bookings can be cancelled by the Shopify admin or a teammate (through the team portal)

### **Steps to cancel a booking:**

1. In your Shopify admin dashboard look at the left panel and click on the **Apps**
2. Click on **Cowlendar**
3. Click on **Bookings**
4. Click on the **3 little dots** 
5. Click on **Cancel**

![](https://orka-chat.fra1.cdn.digitaloceanspaces.com/prod/help/671a5e245d077ea954b2cd4c/import/1791976415739-Untitled_design_45_.webp)

![](https://orka-chat.fra1.cdn.digitaloceanspaces.com/prod/help/671a5e245d077ea954b2cd4c/import/1791976415865-image_42_.webp)