# 💳 Pre-Payment Bookings: Charge the Remaining Amount or Send an Invoice

> Collect the remaining balance of a pre-payment booking in Cowlendar. Learn the Pre-payment tab, the AUTHORIZED badge, Charge remaining amount and Send invoice.

With pre-payment, the customer pays only a part of the price when they book (for example 30% or 50%) and the rest later. This article explains how you collect the rest from the admin.

If you have not turned pre-payment on yet, start with [How to Use the Pre-Payment Feature](https://help.cowlendar.com/a/how-to-use-the-pre-payment-feature).

## Where to find your pre-payment bookings

Shopify admin > Apps > Cowlendar Booking > Bookings > tab **Pre-payment**.

The tab lists only the bookings paid in two parts. It has the same search, date range and filters as the Bookings tab (see [Bookings Page: Tabs, Filters, Statuses and Export](https://help.cowlendar.com/a/bookings-page-tabs-filters-statuses-and-export)).

![The Pre-payment tab with the toolbar and the header of the table, cropped so no customer data is visible](https://orka-chat.fra1.cdn.digitaloceanspaces.com/prod/help/671a5e245d077ea954b2cd4c/1792166080433-mcp-claude-in-chrome-blob-1792165743218-o9a7os.webp)

## What you see on a pre-payment booking

In the **Booking info** column, the line under the service name says *Regular booking - with checkout (Pre-payment order ...)* followed by the order number. Under it you find two links:

- **Charge remaining amount**
- **Send invoice**

In the **Price & Qty** column a blue **AUTHORIZED** badge appears while the remaining balance has not been collected.

![One pre-payment booking row cropped to the Booking info and Price & Qty columns, showing the two links and the AUTHORIZED badge, without the Customer column](https://orka-chat.fra1.cdn.digitaloceanspaces.com/prod/help/671a5e245d077ea954b2cd4c/1792166089765-mcp-claude-in-chrome-blob-1792165749416-ibwndg.webp)

## How to collect the remaining amount

1. Open the Pre-payment tab.
2. Find the booking with the AUTHORIZED badge.
3. Click **Charge remaining amount** to collect the balance yourself, or **Send invoice** to send the customer an invoice for the balance.
4. Once the balance is collected, the booking no longer shows the AUTHORIZED badge.

> **💡 Tip**
>
> You can also reach these actions from the Bookings tab and from a customer's Details window, because the booking row is the same everywhere.

## Collect the balance automatically

You can ask Cowlendar to collect the balance for you. In the service:

1. Open **My services** and click **Edit** on the service.
2. Go to the **Payment** tab.
3. In the **Pre-payment** card, set **When to charge the remaining amount?** The option shown by default is **After booking date**.
4. Set **Automatically charge the remaining amount after the booking date**: enter a number and choose the unit (for example 30 Days).

![The Pre-payment card in the Payment tab showing the mode, the percentage, and the When to charge the remaining amount settings](https://orka-chat.fra1.cdn.digitaloceanspaces.com/prod/help/671a5e245d077ea954b2cd4c/1792166099428-mcp-claude-in-chrome-blob-1792165843883-nafk7n.webp)

## Other settings of the Pre-payment card

| Setting | What it does |
|---|---|
| Pre-payment mode | Choose how the pre-payment is processed. Selling plans (Recommended) gives you the most flexibility with Shopify features: customers can add other products to their cart and you can apply additional discounts. |
| Pre-payment label | The text your customers see for the pre-payment option. |
| Percentage / Fixed amount | Choose whether the customer pays a percentage of the price (for example 50%) or a fixed amount now. The card shows a sentence such as "Your customers will pay 50% and the rest later". |
| Give the option to pay fully or just the pre-payment | When on, the customer can choose between paying everything now or only the pre-payment. |

> **⚠️ Warning**
>
> All payments are handled through the Shopify checkout. Cowlendar does not process payments by itself.

> **⚠️ Warning**
>
> Pre-payment cannot be combined with Subscriptions on the same service. If pre-payment is on, the subscription switch is disabled.

## Common questions

### What does AUTHORIZED mean?

It is the badge of a booking whose first payment was made but whose remaining balance has not been collected yet.

### What is the difference between a deposit and a pre-payment?

A pre-payment is part of the price of the service, paid now, with the rest later. A deposit is an extra amount billed to confirm the booking. See [How to Use the Deposit Feature in Cowlendar](https://help.cowlendar.com/a/how-to-use-the-deposit-feature-in-cowlendar).