How does no preference teammate work?
When a customer selects "No preference" it causes the app to show the availability of all teammates in a single calendar view and depending on the date/time chosen the app will pick a teammate.
If two teammates are available for the same date/time the app will randomly pick one.
Example of no preference teammate selected
This example will show two teammates with different availabilities that do not overlap and how a calendar would show if no preference is selected.
Jane's Availability: Mon -> Fri (All day) + Saturday (Morning)
John's Availability: Sat (Afternoon) -> Sun (Afternoon)
Calendar Availability with "No Preference" selected
Notice the following:
Monday -> Sunday shows up on the calendar which means both Jane and John's availability are showing<br>
On Saturday you can see Jane's morning schedule from 9am - 12pm (Red arrow) AND you can see Johns afternoon schedule from 4pm - 6pm (Blue arrow)