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โ›” When a customer cancels an appointment, do they get refunded?

Configure and communicate your refund policy for customer-initiated booking cancellations.

Updated October 16, 2026

You can determine if a customer will get a refund by adjusting this in the Cowlendar global settings which is found in Apps > Cowlendar > Settings

Refunds are controlled in the 'Refund and cancellation settings' card (Settings > General settings).

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