❓Questions & FAQ
12 articles
⁉️ My price is wrong on the booking form. Why is that?
Diagnose and fix incorrect pricing displayed in the Cowlendar booking form.
❌ Is the customer notified when the booking is cancelled?
Confirmation that customers receive automatic notifications when bookings are cancelled.
💸 Will I be charged if I uninstall the app within 7 days of trial period?
Free trial cancellation policy for Cowlendar - no charge if uninstalled within 7 days.
💸 Does cowlendar collect sales tax ?
Explanation of how taxes work with Cowlendar bookings through Shopify.
💿 How customers can manage their bookings from Shopify
Allow customers to self-manage their bookings through Shopify or email links.
📆 Does Cowlendar integrate with Calendly?
Comparison of Cowlendar and Calendly, and why Cowlendar is better for Shopify stores.
🏴☠️ I see "sold out" instead of the calendar
Fix the "Sold Out" display replacing the Cowlendar booking calendar.
💳 Is there a way to skip checkout?
Options for skipping or simplifying the Shopify checkout for Cowlendar bookings.
☎️ Can I call you? (or zoom call)
Information about Cowlendar support channels and why phone/Zoom calls are not offered.
⛔ When a customer cancels an appointment, do they get refunded?
Configure and communicate your refund policy for customer-initiated booking cancellations.
👥 I don't find the collaborator request you've sent me, why?
Find and accept a Shopify collaborator request from Cowlendar support.
🕳️ When trying to view my service, I've got an error 404, product not found
Fix 404 "product not found" errors when accessing Cowlendar service pages.